| Resumo: | Ambient Intelligence has always been associated with the promise of exciting new applications, aware of the users' needs and state, and proactive towards their goals. However, the acquisition of the necessary information for supporting such high-level learning and decision-making processes is not always straightforward. In this chapter we describe a multi-faceted smart environment for the acquisition of relevant contextual information about its users. This information, acquired transparently through the technological devices in the environment, supports the building of high-level knowledge about the users, including a quantification of aspects such as performance, attention, mental fatigue and stress. The environment described is particularly suited for milieus such as workplaces and classrooms, in which this kind of information may be very important for the effective management of human resources, with advantages for organizations and individuals alike.
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