Performance measurement in airport settings: a systematic literature review

Purpose This study aims to provide a comprehensive overview of the literature related to performance measurement in airport settings. Two research questions were addressed: a. how the literature has evolved during the last forty-five years; b. which performance dimensions have been emphasized during...

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Detalhes bibliográficos
Autor principal: Bezerra, George C. L. (author)
Outros Autores: Gomes, Carlos F. (author)
Formato: article
Idioma:eng
Publicado em: 2016
Assuntos:
Texto completo:http://hdl.handle.net/10316/45886
País:Portugal
Oai:oai:estudogeral.sib.uc.pt:10316/45886