Performance measurement in airport settings: a systematic literature review
Purpose This study aims to provide a comprehensive overview of the literature related to performance measurement in airport settings. Two research questions were addressed: a. how the literature has evolved during the last forty-five years; b. which performance dimensions have been emphasized during...
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Formato: | article |
Idioma: | eng |
Publicado em: |
2016
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Texto completo: | http://hdl.handle.net/10316/45886 |
País: | Portugal |
Oai: | oai:estudogeral.sib.uc.pt:10316/45886 |