Lopes, L., Brito, C., & Alves, H. (2017). Towards a model of reactivation of relationships with customers.
Citação norma ChicagoLopes, Luisa, Carlos Brito, and Helena Alves. Towards a Model of Reactivation of Relationships with Customers. 2017.
Citação norma MLALopes, Luisa, et al. Towards a Model of Reactivation of Relationships with Customers. 2017.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.