ISO 9001 Quality Management Systems: Critical Analysis of Literature Review

Purpose and Methodology/Approach: This paper follows a previous one focused on a bibliographic review of motivations, benefits and difficulties in implementing quality management systems (QMS) based on ISO 9001 standard (Saraiva et al, 2017). Controversial, conflicting and even contradictory, and/or...

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Detalhes bibliográficos
Autor principal: Saraiva, Margarida (author)
Outros Autores: Ferreira, Osvaldo (author), Novas, Jorge Casas (author), Pires, António Ramos (author)
Formato: article
Idioma:eng
Publicado em: 2019
Assuntos:
Texto completo:http://hdl.handle.net/10174/25181
País:Portugal
Oai:oai:dspace.uevora.pt:10174/25181