Modelling a supplier quality management system

This paper presents the study of modeling a quality supplier management system, based on a particular case of a Portuguese company in the auto industry that supplies parts to the major automobile manufacturers. For this, a study of a practical case of Supplier Quality Management (SQM) that follow th...

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Detalhes bibliográficos
Autor principal: Sousa, João Paulo (author)
Outros Autores: Cunha, Carlos R. (author), Morais, Elisabete Paulo (author), Gomes, João Pedro (author)
Formato: conferenceObject
Idioma:eng
Publicado em: 2016
Assuntos:
Texto completo:http://hdl.handle.net/10198/12705
País:Portugal
Oai:oai:bibliotecadigital.ipb.pt:10198/12705
Descrição
Resumo:This paper presents the study of modeling a quality supplier management system, based on a particular case of a Portuguese company in the auto industry that supplies parts to the major automobile manufacturers. For this, a study of a practical case of Supplier Quality Management (SQM) that follow the ISTO/TS 16949 standard was done, to analyze the functioning of their processes. Finally, a model is proposed streamline and automate supplier performance management processes, with the aim of improving the efficiency throughout the supplier chain.