A lean case study in an oncological hospital: implementation of a telephone triage system in the emergency service

Abstract: Lean practices and thinking have increased substantially in the last few years. Applications of lean practices to health care are found worldwide. Despite that, new contributions are required because the application of lean thinking to hospitals has a long way to go. Lean practices and thi...

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Bibliographic Details
Main Author: Crespo de Carvalho, J. (author)
Other Authors: Ramos, M. (author), Paixão, C. (author)
Format: article
Language:eng
Published: 2014
Subjects:
Online Access:https://ciencia.iscte-iul.pt/public/pub/id/15520
Country:Portugal
Oai:oai:repositorio.iscte-iul.pt:10071/7494