A lean case study in an oncological hospital: implementation of a telephone triage system in the emergency service

Abstract: Lean practices and thinking have increased substantially in the last few years. Applications of lean practices to health care are found worldwide. Despite that, new contributions are required because the application of lean thinking to hospitals has a long way to go. Lean practices and thi...

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Detalhes bibliográficos
Autor principal: Crespo de Carvalho, J. (author)
Outros Autores: Ramos, M. (author), Paixão, C. (author)
Formato: article
Idioma:eng
Publicado em: 2014
Assuntos:
Texto completo:https://ciencia.iscte-iul.pt/public/pub/id/15520
País:Portugal
Oai:oai:repositorio.iscte-iul.pt:10071/7494