Multichannel versus omnichannel: a price-segmented comparison from the fashion industry

Purpose – The purpose of this study is to explore and compare how fashion and apparel brands are using the multiple available channels to increase the number of touchpoints with clients by evaluating the use of multichannel and omnichannel strategies. Design/methodology/approach – To determine the d...

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Detalhes bibliográficos
Autor principal: Silva, Susana C. (author)
Outros Autores: Duarte, Paulo (author), Sundetova, Anel (author)
Formato: article
Idioma:eng
Publicado em: 2020
Assuntos:
Texto completo:http://hdl.handle.net/10400.14/30161
País:Portugal
Oai:oai:repositorio.ucp.pt:10400.14/30161