Lean and quality management integration: improvement program implementation in a service company

Lean Thinking is an important pillar in the success of any program of continuous improvement process. Its tools are useful means in the analysis, control and organization of important data for correct decision making in organizations. This project had as main objective the design of a program of qua...

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Detalhes bibliográficos
Autor principal: Leitão, Diogo (author)
Outros Autores: Pereira, Teresa (author), Sampaio, Paulo (author)
Formato: conferencePaper
Idioma:eng
Publicado em: 2014
Assuntos:
Texto completo:http://hdl.handle.net/1822/36270
País:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/36270