The impact of the COVID-19 on the airline industry emerging from online comments
The aim of this research is to evaluate how the novel Coronavirus impact on the airline industry is reflected on the affected travelers’ concerns expressed in the comments they write online. In this study, a sample of 639 comments related to the airline industry, written on the website of the Italia...
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| Formato: | masterThesis |
| Idioma: | eng |
| Publicado em: |
2021
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| Texto completo: | http://hdl.handle.net/10071/22508 |
| País: | Portugal |
| Oai: | oai:repositorio.iscte-iul.pt:10071/22508 |