The myth of TQM in knowledge management systems

The paper endeavours to debate the myth of total quality management (TQM) in knowledge management systems (KMS), i.e., the authors will demonstrate that KMS have not achieved total quality. The reasons for this claim are: (i) organisational knowledge management (OKM) (stricto sensu) comprises a blen...

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Bibliographic Details
Main Author: Costa, Gonçalo Jorge Morais da (author)
Other Authors: Rogerson, Simon (author)
Format: article
Language:eng
Published: 2014
Subjects:
knowledge management
TQM
Online Access:http://hdl.handle.net/11144/413
Country:Portugal
Oai:oai:repositorio.ual.pt:11144/413

Internet

http://hdl.handle.net/11144/413

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