The myth of TQM in knowledge management systems
The paper endeavours to debate the myth of total quality management (TQM) in knowledge management systems (KMS), i.e., the authors will demonstrate that KMS have not achieved total quality. The reasons for this claim are: (i) organisational knowledge management (OKM) (stricto sensu) comprises a blen...
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| Formato: | article |
| Idioma: | eng |
| Publicado em: |
2014
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| Texto completo: | http://hdl.handle.net/11144/413 |
| País: | Portugal |
| Oai: | oai:repositorio.ual.pt:11144/413 |