Improving workflows in a hospital through the application of lean thinking principles and simulation

This paper focuses on the external consultation and internment services in a hospital from Northern Portugal. The main goal was to improve the patient and hospital technical assistant's flows at these services applying principles of Lean HealthCare, i.e., principles of Lean Thinking adapted to...

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Detalhes bibliográficos
Autor principal: Cardoso, Nuno (author)
Outros Autores: Alves, Anabela Carvalho (author), Figueiredo, Manuel (author), Silva, A. (author)
Formato: conferencePaper
Idioma:eng
Publicado em: 2017
Assuntos:
Texto completo:http://hdl.handle.net/1822/50315
País:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/50315