Comunicações Transacionais para Melhorar o Relacionamento com o Cliente

Transactional communications are messages that are sent as soon as an action is completed by a user typically using a Web application. Therefore, it consists of a relationship strategy whose objective is to strengthen the ties between the organization and its customers, as well as provide relevant i...

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Bibliographic Details
Main Author: Ferreira, José Bernardo Sousa Maia Rocha (author)
Format: masterThesis
Language:eng
Published: 2022
Subjects:
Online Access:http://hdl.handle.net/10400.22/20728
Country:Portugal
Oai:oai:recipp.ipp.pt:10400.22/20728