Evaluation of business processes through process mining techniques
The aim of this thesis is to evaluate the existing sales process of the financial technology start up ABC to develop suggestions for process improvements that are intended to lead to a reduction in overall through put time. For the evaluation, this thesis uses state-of-the-art process mining techniq...
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| Format: | masterThesis |
| Language: | eng |
| Published: |
2021
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| Online Access: | http://hdl.handle.net/10362/123404 |
| Country: | Portugal |
| Oai: | oai:run.unl.pt:10362/123404 |