The management model of european foundation for quality management (EFQM) for tourist destinations: a theoretical discussion
The competitiveness of a destination is related to the tourist experience. Destination management as a whole it is essential to manage cohesively resources and processes of a particular locality. In order to ensure efficient management, different quality models have been developed for companies such...
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| Format: | article |
| Language: | por |
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2018
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| Online Access: | http://hdl.handle.net/10400.1/11889 |
| Country: | Portugal |
| Oai: | oai:sapientia.ualg.pt:10400.1/11889 |