Artificial Intelligence in Government Services: A Systematic Literature Review

The aim of this paper is to provide an overview on how artificial intelligence is shaping the digital era, in policy making and governmental terms. In doing so, it discloses new opportunities and discusses its implications to be considered by policy-makers. The research uses a systematic literature...

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Detalhes bibliográficos
Autor principal: Reis, João Carlos Gonçalves dos (author)
Outros Autores: Santo, Paula Maria Ferreira do Espírito (author), Melão, Nuno Filipe Rosa (author)
Formato: bookPart
Idioma:eng
Publicado em: 2019
Assuntos:
Texto completo:http://hdl.handle.net/10400.26/28141
País:Portugal
Oai:oai:comum.rcaap.pt:10400.26/28141