Artificial Intelligence in Government Services: A Systematic Literature Review

The aim of this paper is to provide an overview on how artificial intelligence is shaping the digital era, in policy making and governmental terms. In doing so, it discloses new opportunities and discusses its implications to be considered by policy-makers. The research uses a systematic literature...

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Bibliographic Details
Main Author: Reis, João Carlos Gonçalves dos (author)
Other Authors: Santo, Paula Maria Ferreira do Espírito (author), Melão, Nuno Filipe Rosa (author)
Format: bookPart
Language:eng
Published: 2019
Subjects:
Digital transformation
Digital era
Artificial intelligence
Political science
Policy-makers
Government services
Systematic literature review
Technological development
Online Access:http://hdl.handle.net/10400.26/28141
Country:Portugal
Oai:oai:comum.rcaap.pt:10400.26/28141

Internet

http://hdl.handle.net/10400.26/28141

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