Business Excellence Models: supporting the cultural perspective to operationalize excellence sustainability in manufacturing organizations

Over the past 25 years, Business Excellence Models - such as the one supporting the Malcom Baldrige National Quality Award or the Excellence Model and corresponding Awards given by the European Foundation for Quality Management - have been used in the scope of helping organizations attain performanc...

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Bibliographic Details
Main Author: Carvalho, André Mendes (author)
Other Authors: Sampaio, Paulo (author), Rebentisch, Eric (author)
Format: conferencePaper
Language:eng
Published: 2018
Subjects:
Business excellence models
Organizational excellence
Quality management
Organizational culture
Online Access:http://hdl.handle.net/1822/70705
Country:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/70705

Internet

http://hdl.handle.net/1822/70705

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