Exploring the users’ experience in healthcare services
The challenge in Healthcare services concerns the development of an agreeable experience to the users without affecting the functionality of the service. The traditional approach of the facilities design is focused on providing the best care with the most functional service possible. Based on this p...
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| Other Authors: | , |
| Format: | conferenceObject |
| Language: | eng |
| Published: |
2017
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10400.22/9688 |
| Country: | Portugal |
| Oai: | oai:recipp.ipp.pt:10400.22/9688 |