Exploring the users’ experience in healthcare services

The challenge in Healthcare services concerns the development of an agreeable experience to the users without affecting the functionality of the service. The traditional approach of the facilities design is focused on providing the best care with the most functional service possible. Based on this p...

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Detalhes bibliográficos
Autor principal: Rodrigues, Rita (author)
Outros Autores: Coelho, Rita (author), Tavares, João Manuel R. S. (author)
Formato: conferenceObject
Idioma:eng
Publicado em: 2017
Assuntos:
Texto completo:http://hdl.handle.net/10400.22/9688
País:Portugal
Oai:oai:recipp.ipp.pt:10400.22/9688