Implementation of a service quality strategy: application to the Algarve hotel industry

Tese dout., Doctor of Philisophy, Sheffield Hallam University, 2001

Bibliographic Details
Main Author:	Cândido, Carlos (author)
Format:	doctoralThesis
Language:	eng
Published:	2012
Subjects:	Strategy implementation
Online Access:	http://hdl.handle.net/10400.1/1924
Country:	Portugal
Oai:	oai:sapientia.ualg.pt:10400.1/1924

Internet

http://hdl.handle.net/10400.1/1924