What do I have to do to make you love me? Brand experience as an antecedent of brand love in a retail fashion brand

Framed by the consumer-brand relationship theory, this paper investigates the path from the brand-consumer behaviour interaction to the relationship durability and stability, through brand relationship quality. Specifically, it examines brand experience as an antecedent of brand love, and customer l...

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Detalhes bibliográficos
Autor principal: Ferreira, Pedro (author)
Outros Autores: Rodrigues, Paula (author), Rodrigues, Pedro (author)
Formato: conferenceObject
Idioma:eng
Publicado em: 2018
Assuntos:
Texto completo:http://hdl.handle.net/11328/2239
País:Portugal
Oai:oai:repositorio.uportu.pt:11328/2239