Performance measurement in retailing organisations using DEA
This study describes an application of DEA to the assessment of operational and commercial efficiency of grocery stores from a major retailer. The operational perspective assesses the sales and income generated at the store. The commercial perspective assesses the sales of individual sections within...
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| Formato: | conferenceObject |
| Idioma: | eng |
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2010
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| Texto completo: | http://hdl.handle.net/10198/2818 |
| País: | Portugal |
| Oai: | oai:bibliotecadigital.ipb.pt:10198/2818 |