APA (7th ed.) Citation

Ferreira, I., Cabral, J. A. S., & Saraiva, P. (2008). The customer's satisfaction evaluation of Portuguese mould makers based on the ECSI approach.

Chicago Style (17th ed.) Citation

Ferreira, Irene, J. A. Sarsfield Cabral, and Pedro Saraiva. The Customer's Satisfaction Evaluation of Portuguese Mould Makers Based on the ECSI Approach. 2008.

MLA (8th ed.) Citation

Ferreira, Irene, et al. The Customer's Satisfaction Evaluation of Portuguese Mould Makers Based on the ECSI Approach. 2008.