Libraries performance indicators in the health field: a pilot study in the Fiocruz

As the libraries’ environment changes to increasing accountability, institutional outcomes and user centered, Cict – Center of Scientific and Technical Information has been established a research project to develop a methodology to study performance indicators. Based on ISO 11620 a team of researche...

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Detalhes bibliográficos
Autor principal: Lins, Etiene G. (author)
Outros Autores: Guimarães, Maria Cristina S. (author), Rodrigues, Jeorgina Gentil (author), Lamarão, Camila Clementino (author), Silva, Vânia Guerra (author), Silva, Diones Ramos (author)
Formato: article other other
Idioma:por
Publicado em: 2006
Assuntos:
Performance indicators
International standard
Library service quality
Library science
information sciences
Biblioteconomia
Texto completo:https://doi.org/10.20396/rdbci.v4i1.2039
País:Brasil
Oai:oai:ojs.periodicos.sbu.unicamp.br:article/2039

Texto Completo

https://doi.org/10.20396/rdbci.v4i1.2039

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