Continuous improvement of outsourcing processess: the experience of an electric power distributor

The present work aims at analyzing how continuous improvement is developed in the outsourced processes of an electric power distribution company. The study brings a summary of outsourcing highlighting the complexity and difficulty of such a process as well as the importance of a partnership between...

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Bibliographic Details
Main Author: Pinho, José Ocelo Maciel (author)
Other Authors: Marques, Erico Veras (author), Melo, Francisco Vicente Sales (author)
Format: article
Language:por
Published: 2012
Subjects:
Online Access:https://doi.org/10.19177/reen.v5e12012224-252
Country:Brazil
Oai:oai:portaldeperiodicos.animaeducacao.com.br:article/813