Continuous improvement of outsourcing processess: the experience of an electric power distributor

The present work aims at analyzing how continuous improvement is developed in the outsourced processes of an electric power distribution company. The study brings a summary of outsourcing highlighting the complexity and difficulty of such a process as well as the importance of a partnership between...

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Detalhes bibliográficos
Autor principal: Pinho, José Ocelo Maciel (author)
Outros Autores: Marques, Erico Veras (author), Melo, Francisco Vicente Sales (author)
Formato: article
Idioma:por
Publicado em: 2012
Assuntos:
Texto completo:https://doi.org/10.19177/reen.v5e12012224-252
País:Brasil
Oai:oai:portaldeperiodicos.animaeducacao.com.br:article/813