Dynamic capabilities, operational capabilities (educational-marketing) and performance
Purpose – To verify the relationship between dynamic capabilities(DCs) and their impact on performance mediated by operationalcapabilities, considering educational technological capabilities andmarketing capabilities in private higher education institutions (HEIs)in Brazil.Design/methodology/approac...
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| Outros Autores: | , |
| Formato: | article other |
| Idioma: | eng por |
| Publicado em: |
2017
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| Texto completo: | https://doi.org/10.7819/rbgn.v0i0.2831 |
| País: | Brasil |
| Oai: | oai:ojs.emnuvens.com.br:article/2831 |
| Resumo: | Purpose – To verify the relationship between dynamic capabilities(DCs) and their impact on performance mediated by operationalcapabilities, considering educational technological capabilities andmarketing capabilities in private higher education institutions (HEIs)in Brazil.Design/methodology/approach – A survey was carried out in 1.932higher education institutions, resulting in 316 valid insertions. Researchinvolved dynamic capabilities, operational capabilities, performanceand environmental dynamism constructs.Findings – The research revealed the emergence and explanationof a competitor model containing relationships that had not beenconsidered by previous models, i.e., the direct influence of technologicaleducational capabilities on marketing capabilities.Originality/value – The results revealed greater managerial complexitywhen referring to the relationship between DCs and performance,and contribute to research concerning HEIs in Brazil and to academicmanagement itself. |
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