Antecedents of end-user satisfaction with an erp system in a transnational bank: evaluation of user satisfaction with information systems

The main objective of this study is to identify the antecedents of end-user satisfaction with an Enterprise Resource Planning (ERP) system, in the context of a transnational Bank. The Information System (IS) success theory is applied for the end-user computing satisfaction (EUCS) assessment. Quantit...

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Detalhes bibliográficos
Autor principal: Roses, Luís Kalb (author)
Formato: article
Idioma:eng
Publicado em: 2011
Assuntos:
ERP system
information system success
end-user satisfaction
system quality
information quality
Texto completo:https://doi.org/10.4301/S1807-17752011000200007
País:Brasil
Oai:oai:revistas.usp.br:article/12886

Texto Completo

https://doi.org/10.4301/S1807-17752011000200007

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