Evidence of co-production in public service provision: the case of the administrative arbitration centre in Portugal

Abstract Co-production includes all actions where citizens assist, as volunteers, in the provision of services by public agencies in order to increase the efficiency and efficacy of the public services provided. This practice, known as co-production, is being adopted by governments in the resolution...

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Bibliographic Details
Main Author: Silvestre,Hugo Consciência (author)
Other Authors: Catarino,João Ricardo (author), Araújo,Joaquim Filipe Ferraz Esteves de (author)
Format: article
Language:eng
Published: 2016
Subjects:
Online Access:http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0080-21072016000400355
Country:Brazil
Oai:oai:scielo:S0080-21072016000400355