Santos, R. L. T. d. (2021). The Impact of Emojis in Online Customer Support Services: A study about the brand emoji use and the reciprocity in the use of emoji between customers and e-retailers.
Chicago Style (17th ed.) CitationSantos, Raquel Lopes Tonico dos. The Impact of Emojis in Online Customer Support Services: A Study About the Brand Emoji Use and the Reciprocity in the Use of Emoji Between Customers and E-retailers. 2021.
MLA (8th ed.) CitationSantos, Raquel Lopes Tonico dos. The Impact of Emojis in Online Customer Support Services: A Study About the Brand Emoji Use and the Reciprocity in the Use of Emoji Between Customers and E-retailers. 2021.
Warning: These citations may not always be 100% accurate.