APA (7th ed.) Citation

Ferreira, F. A. F., Santos, S. P., Rodrigues, P. M. M., & Spahr, R. W. (2020). Evaluating retail banking service quality and convenience with MCDA techniques: A case study at the bank branch level.

Chicago Style (17th ed.) Citation

Ferreira, Fernando A. F., Sérgio P. Santos, Paulo M. M. Rodrigues, and Ronald W. Spahr. Evaluating Retail Banking Service Quality and Convenience with MCDA Techniques: A Case Study at the Bank Branch Level. 2020.

MLA (8th ed.) Citation

Ferreira, Fernando A. F., et al. Evaluating Retail Banking Service Quality and Convenience with MCDA Techniques: A Case Study at the Bank Branch Level. 2020.