Fernandes, T., & Castro, A. (2019). Customer Engagement in Social Network Brand Communities: Drivers and Impact on Brand Loyalty.
Citação norma ChicagoFernandes, Teresa, and Ana Castro. Customer Engagement in Social Network Brand Communities: Drivers and Impact on Brand Loyalty. 2019.
Citação norma MLAFernandes, Teresa, and Ana Castro. Customer Engagement in Social Network Brand Communities: Drivers and Impact on Brand Loyalty. 2019.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.