Assessing Cybersecurity service quality in corporate environments
This study assess the quality of Cybersecurity as a service provided by IT department in corporate network and provides analysis about the service quality impact on the user, seen as a consumer of the service, and on the organization as well. In order to evaluate the quality of this service, multi-i...
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| Format: | masterThesis |
| Language: | eng |
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2018
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| Online Access: | http://hdl.handle.net/10362/16058 |
| Country: | Portugal |
| Oai: | oai:run.unl.pt:10362/16058 |