EFQM model implementation in a Portuguese Higher Education Institution

Education sector, and particularly, Higher Education Institutions (HEI), is nowadays an increasingly competitive sector, where the HEI’s success, relies on stakeholder’s recognition, along with their capacity to attract funding, to achieve sustainability. To attends such demands, HEI tends to incorp...

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Detalhes bibliográficos
Autor principal: Santos, Ricardo (author)
Outros Autores: Abreu, António (author)
Formato: article
Idioma:eng
Publicado em: 2019
Assuntos:
Texto completo:http://hdl.handle.net/10400.21/9992
País:Portugal
Oai:oai:repositorio.ipl.pt:10400.21/9992