Chatbot de Suporte para Plataforma de Marketing Multicanal

E-goi is an organization which provides automated multichannel marketing possibilities. Given its system’s complexity, it requires a not so smooth learning curve, which means that sometimes costumers incur upon some difficulties which directs them towards appropriate Costumer Support resources. With...

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Bibliographic Details
Main Author: Ferreira, Luís André da Silva Maduro (author)
Format: masterThesis
Language:eng
Published: 2020
Subjects:
Online Access:http://hdl.handle.net/10400.22/15624
Country:Portugal
Oai:oai:recipp.ipp.pt:10400.22/15624