Portela, S. L. (2013). Modelling partial customer churn in the Portuguese fixed telecommunications industry by using survival models.
Citação norma ChicagoPortela, Sofia Lopes. Modelling Partial Customer Churn in the Portuguese Fixed Telecommunications Industry by Using Survival Models. 2013.
Citação norma MLAPortela, Sofia Lopes. Modelling Partial Customer Churn in the Portuguese Fixed Telecommunications Industry by Using Survival Models. 2013.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.