Occupational characteristics and burnout syndrome in brazilian correctional staff

Background: In the correctional context, occupational characteristics may contribute to the development of burnout. Objective: To compare the scores of Emotional Exhaustion (EE), Cynicism (CY) and Professional Efficacy (PE) of staff members according to occupational variables in two correctional fac...

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Bibliographic Details
Main Author: Oliveira, Raquel Lara Velez (author)
Other Authors: Schneider, Valéria (author), Bonafé, Fernanda Salloumé Sampaio (author), Maroco, João (author), Campos, Juliana Alvares Duarte Bonini (author)
Format: article
Language:eng
Published: 2017
Subjects:
Online Access:http://hdl.handle.net/10400.12/5418
Country:Portugal
Oai:oai:repositorio.ispa.pt:10400.12/5418
Description
Summary:Background: In the correctional context, occupational characteristics may contribute to the development of burnout. Objective: To compare the scores of Emotional Exhaustion (EE), Cynicism (CY) and Professional Efficacy (PE) of staff members according to occupational variables in two correctional facilities (CF1 and CF2). Methods: 339 Brazilian employees from two correctional facilities completed a socio-demographic/occupational questionnaire and the Maslach Burnout Inventory-General Survey (MBI-GS). The comparison between the scores obtained on each MBI-GS factor, according to variables of interest vs. correctional facilities, was performed using analysis of variance (ANOVA-two way: p < 0.05). Results: Statistically significant differences were observed between the levels of EE, CY and PE between the correctional facilities (p < 0.001); staff from CF2 presented worse levels. Women (p = 0.014) and individuals with a 10-year tenure or higher (p = 0.041) presented higher levels of EE. Lower scores of professional efficacy were found in CF2 staff members with a 10-year tenure or higher (p = 0.018). The prison escort and surveillance agents presented mean values of EE (p = 0.030) and CY (p = 0.008) that were significantly lower than those of the correctional security officers. Conclusions: The scores of EE, CY and PE of the staff members suffered a significant influence from the correctional facility, gender, professional category and tenure.