Technological innovation in banking services: an exploratory analysis to perceptions of the front office employee
It is widely recognized that the increased intensity of competition in the banking sector has had direct implications for financial institutions' approach to customers and how they define their business strategy. Considering that the current economic stance embraces innovation and technology as...
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| Other Authors: | , |
| Format: | article |
| Language: | eng |
| Published: |
2015
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| Subjects: | |
| Online Access: | https://ciencia.iscte-iul.pt/public/pub/id/12331 |
| Country: | Portugal |
| Oai: | oai:repositorio.iscte-iul.pt:10071/10029 |