Petra, M. M. G. (2016). Customer journey: A customer experience and decision making tool in the e-commerce context.
Chicago Style (17th ed.) CitationPetra, Mafalda Melo Gouveia. Customer Journey: A Customer Experience and Decision Making Tool in the E-commerce Context. 2016.
MLA (8th ed.) CitationPetra, Mafalda Melo Gouveia. Customer Journey: A Customer Experience and Decision Making Tool in the E-commerce Context. 2016.
Warning: These citations may not always be 100% accurate.