Supply chain management and quality management integration A conceptual model proposal

Purpose - The purpose of this paper is to develop a theoretical basis for integration of quality management (QM) and supply chain management (SCM). For that purpose, some common practices of both approaches are identified as having impact on the four balanced scorecard perspectives.Design/methodolog...

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Bibliographic Details
Main Author: Fernandes, Ana Cristina (author)
Other Authors: Sampaio, Paulo (author), Carvalho, Maria Sameiro (author), Huy Quang Truong (author)
Format: article
Language:eng
Published: 2017
Subjects:
Integration
Quality management
Supply chain management
Social Sciences
Online Access:http://hdl.handle.net/1822/51630
Country:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/51630

Internet

http://hdl.handle.net/1822/51630

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