On agile metrics for operations management: measuring and aligning agility with operational excellence

High-quality performance in Operations Management has been measured through different Excellence frameworks, with special emphasis on Operational Excellence models. By allowing to track performance indicators, identify improvement opportunities, and tackle operational limitations, such frameworks ha...

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Bibliographic Details
Main Author: Carvalho, A. M. (author)
Other Authors: Sampaio, Paulo (author), Rebentisch, E. (author)
Format: conferencePaper
Language:eng
Published: 2019
Subjects:
Operational Excellence
Operations Management
Organizational Agility
Quality Management
Science & Technology
Online Access:http://hdl.handle.net/1822/70700
Country:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/70700

Internet

http://hdl.handle.net/1822/70700

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