Indicadores SPA para avaliação da performance

In recent years we have witnessed a significant increase in the number of spas inside and outside hotel units. Hotels are facing a complementary activity to the traditional services of accommodation and food and beverages which represents a determining and differentiating factor for the demand. On t...

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Bibliographic Details
Main Author: Alves, Diana (author)
Other Authors: Malheiros, Cátia (author), Gomes, Conceição (author)
Format: conferenceObject
Language:por
Published: 2022
Subjects:
Online Access:http://hdl.handle.net/10400.8/7257
Country:Portugal
Oai:oai:iconline.ipleiria.pt:10400.8/7257