Information and communication technologies in tourism: challenges and trends

The integration of Information and Communication Technologies (ICT) in the tourism industry is an essential element for the success of any tourism enterprise. ICTs provide access to information of tourism products from anywhere and at any time. Tour companies may also reach out to target customers a...

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Detalhes bibliográficos
Autor principal: Morais, Elisabete Paulo (author)
Outros Autores: Cunha, Carlos R. (author), Sousa, João Paulo (author), Santos, Arlindo (author)
Formato: conferenceObject
Idioma:eng
Publicado em: 2016
Assuntos:
Texto completo:http://hdl.handle.net/10198/13223
País:Portugal
Oai:oai:bibliotecadigital.ipb.pt:10198/13223
Descrição
Resumo:The integration of Information and Communication Technologies (ICT) in the tourism industry is an essential element for the success of any tourism enterprise. ICTs provide access to information of tourism products from anywhere and at any time. Tour companies may also reach out to target customers around the world through a series of emerging technologies. This paper aims to make a review of the main key factors of ICT in Tourism. Aspects such as the quality of the website, Digital Marketing, Social Networking, Multimedia, Mobile Technologies and Intelligent Environments are discussed.