Online word-of-mouth and market structure

Hotels adjust their product offerings depending on demand and competition faced. In this article I document the increase in average hotel quality as measured by online ratings, following the 50% increase in the number of tourists between 2008 and 2011. This change in quality is heterogeneous across...

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Bibliographic Details
Main Author: Santos, Carlos Daniel (author)
Format: article
Language:eng
Published: 2022
Subjects:
Online Access:http://hdl.handle.net/10400.5/26147
Country:Portugal
Oai:oai:www.repository.utl.pt:10400.5/26147