Electronic governance for context-specific public service delivery: a survey of the literature

Based on the latest trends of government digitization efforts, this paper presents a survey of the literature illustrating how governments are using Information and Communication Technologies (ICT) to deliver public services pursuing concrete development goals and taking into account specific needs...

Full description

Bibliographic Details
Main Author: Tavares, António (author)
Other Authors: Soares, Delfina Sá (author), Estevez, Elsa (author)
Format: conferencePaper
Language:eng
Published: 2016
Subjects:
Online Access:http://hdl.handle.net/1822/54277
Country:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/54277