Virtual customer service: building your chatbot
Nowadays, there is a significant evolution in the simulation of conversations with humans through chats. These chatbots provide an improvement in organizational efficiency and enhance the performance in supporting customers and partners. That is why they are increasingly a trend on the web. There ar...
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| Other Authors: | , |
| Format: | conferencePaper |
| Language: | eng |
| Published: |
2019
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| Subjects: | |
| Online Access: | http://hdl.handle.net/1822/71684 |
| Country: | Portugal |
| Oai: | oai:repositorium.sdum.uminho.pt:1822/71684 |