A constructivist model of bank branch front-office employee evaluation: an FCM-SD-based approach

The banking sector is one of the primary drivers of economic development. This sector has been affected by various crises throughout its history – most recently, the 2008 financial and economic crisis. In response, banking institutions have had to make diverse changes to their procedures and deal wi...

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Bibliographic Details
Main Author: Paes de Faria, A. (author)
Other Authors: Ferreira, F. (author), Dias, P. (author), Çipi, A. (author)
Format: article
Language:eng
Published: 2020
Subjects:
Online Access:http://hdl.handle.net/10071/20371
Country:Portugal
Oai:oai:repositorio.iscte-iul.pt:10071/20371