Business intelligence in higher education: Enhancing the teaching-learning process with a SRM system

Promoting students success requires the implementation of processes and mechanisms that allows the closely monitoring of the students academic activities. Although essential, the activities involved in this complex process do not take place in many higher education institutions due to the lack of ap...

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Bibliographic Details
Main Author: Piedade, Maria Beatriz (author)
Other Authors: Santos, Maribel Yasmina (author)
Format: conferencePaper
Language:eng
Published: 2010
Subjects:
Customer relationship management
Business intelligence
Students relationship management
Data mining
Data warehouse
OLAP
Component
Online Access:http://hdl.handle.net/1822/11119
Country:Portugal
Oai:oai:repositorium.sdum.uminho.pt:1822/11119

Internet

http://hdl.handle.net/1822/11119

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